Frequently Asked Questions by Autonomy Therapy Clients

I hope to answer any and all questions you might have!

Scroll down to read through a list of FAQs.

Not seeing your question answered? Click the button below to send a message.

send me a message
Picture of dog raising paws, Therapist Austin, Therapist near me, therapist online, austin counselor, austin eating disorder specialist, EMDR, trauma therapist, therapist for anxiety, eating disorders, eating disorder binge, eating disorder symptoms

  • Kim Fry

    $175 / 50-minute sessions

    Cat Altimont

    $50 / 50-minute sessions

    Your clinician may be able to offer sliding scale rates based upon financial need. You may discuss this with your clinician or member of our admin team when you have your initial consultation call.

  • At this time, I am an out-of-network provider and do not bill insurance directly. However, I am happy to provide a monthly Superbill that you can submit to your insurance company for potential reimbursement, depending on your specific plan’s out-of-network benefits.

    Many insurance plans offer out-of-network mental health benefits that may allow you to receive partial reimbursement or apply payments toward your deductible. I recommend contacting your insurance provider directly to better understand your specific coverage and reimbursement options.

    If you have questions about fees, payment options, or getting started, please feel free to reach out.plan’s out of network benefits.

    Not interested in submitting superbills? Check out Reimbursify - they’ll handle the whole claim submission process from start to finish on your behalf, AND the first claim they submit for you is free!

  • If paying without insurance seems daunting:

    1. Take a look at this blog post outlining the benefits of paying out of pocket vs insurance (there are plenty!)

    2. Check out a tool like Reimbursify - they make the the claim submission process incredibly simple, and your first submitted claim is FREE!

    3. Accessibility is a value of ours - take a look at this blog post to learn more about how we prioritize making therapy inclusive and accessible.

  • Absolutely, please mention this in your initial consultation call, and I’ll be sure to share the appropriate paperwork with you so I can get in touch with them.

  • As long as their contact information is still active, yes! I love being able to touch base with providers who have played an integral role in clients’ growth and healing.

  • Absolutely. I believe therapy should be a space where every person feels seen, respected, and affirmed. I am committed to creating an inclusive, welcoming environment that honors the identities, lived experiences, and unique stories of LGBTQIA+ clients.

    My work is grounded in curiosity, compassion, and respect for each person’s individual experience. I strive to create a space where clients can show up authentically and explore their challenges, relationships, and personal growth without fear of judgment or needing to explain or defend who they are.

  • At this time, I offer virtual therapy sessions only. Virtual therapy allows us to create a consistent, accessible space for our work together from the comfort and privacy of your own environment.

    Cat offers both virtual and in-person sessions, depending on availability.

    When reaching out to schedule an initial consultation, please let us know your preference for virtual or in-person therapy, and we’ll do our best to connect you with the option that best fits your needs.

  • You can either book a consultation call by clicking HERE

    Or

    Fill out the consultation contact form HERE.

  • You have a right to have your complaints heard and resolved in a timely manner. If we
    cannot work things out to your satisfaction, you may file a complaint with our licensing
    board:


    Texas Behavioral Health Executive Council
    1801 Congress Avenue, Suite 7.300
    Austin, TX 78701
    Telephone: 1-800-821-3205


    Link to Complaint Form: http://www.bhec.texas.gov/wp-content/uploads/2020/07/BHEC-Complaint-Form.pdf.

    If you have a complaint concerning the HIPAA Privacy Regulations, you may contact the U. S. Department of Health and Human Services, Office for Civil Rights, at: OCRMail@hhs.gov.

    If you believe that you have a Consumer Complaint regarding the privacy and security of your health information, you may contact the Texas Office of the Attorney General and file a consumer complaint by clicking this link:
    https://www.texasattorneygeneral.gov/consumer-protection/health-care/patient-privacy

  • All mental health records requests must be submitted in writing, as required by Texas law.
    Please email hello@autonomytherapyatx.com with the subject line REQUEST FOR RECORDS.

    What information should I include?

    Include your full name, date of birth, your therapist’s name, and the specific records you are requesting.

    Can my records be sent to another provider or organization?

    Yes. To release records to a third party, a signed Release of Information form is required before we can share any information.

    Are there fees for records requests?

    There may be a fee for records requests and document preparation, as permitted by law. Your provider can confirm whether fees apply.

    What if records are requested for legal purposes?

    A subpoena alone does not permit the release of confidential counseling or billing records under HIPAA. Records may only be disclosed with a valid court order or a properly executed Authorization from the client or parent or legal guardian.

    Relevant law: 45 C.F.R. §164.512(e)

    What if consent has been declined?

    If the client or parent has not consented to release of records, a Statement of Assurance will not be accepted. A valid Authorization or Court Order is required.