Frequently Asked Questions

We hope to answer any and all questions you might have about working with us!

Scroll down to read through our list of FAQs.

Not seeing your question answered? Click the button below to contact our admin team for clarity.

  • *Fully Licensed Clinical Supervisor: $175 / 50-minute sessions

    *Fully Licensed Clinicians: $160 / 50-minute sessions

    *Associate Clinicians: $135 / 50-minute sessions

    *Therapists-In-Training: $50 / 50-minute sessions

    *Your clinician may be able to offer lower-cost rates based upon financial need. You may discuss this with your clinician or member of our admin team when you have your initial consultation call.

  • Only a handful of our therapists are in-network with Optum, Aetna, Moda, and United Behavioral Health; however, we do have an extensive waitlist for clients wanting to use insurance if this is nonnegotiable. If you’d like to be seen sooner rather than later, we recommend inquiring about scheduling without using insurance.

    If your desired clinician does not accept your insurance or you would prefer to pay out of pocket to avoid a long waitlist, all fully licensed and associate therapists can provide what’s called a “Superbill” at the end of each month. You’re more than welcome to submit this document directly to your insurance company for potential reimbursement or to meet your deductible, depending on your plan’s out of network benefits.

    Not interested in submitting superbills? Check out Reimbursify - they’ll handle the whole claim submission process from start to finish on your behalf, AND the first claim they submit for you is free!

  • We get it, most folks who have insurance want to use it! It can be challenging to find a specialized provider who is in-network with insurance, so we like to offer a few options if paying without insurance seems daunting:

    1. Take a look at this blog post outlining the benefits of paying out of pocket vs insurance (there are plenty!)

    2. Check out a tool like Reimbursify - they make the the claim submission process incredibly simple, and your first submitted claim is FREE!

    3. Accessibility is a value of ours - take a look at this blog post to learn more about how we prioritize making therapy inclusive and accessible.

  • Absolutely, please mention this in your initial consultation call, and your therapist will be sure to share the appropriate paperwork with you.

  • Yes, yes, yes! We love being able to touch base with providers who played an integral role in our clients’ growth and wellbeing. Let your provider know you’d like them to speak with your previous therapist, and they’ll send over the necessary paperwork to make it happen.

  • They sure do! In fact, we have multiple clinicians who work with children and teens. Please review our clinicians’ bios to see who might be the best fit (make sure you click on the “Learn More” button underneath their pictures to read the full bios)!

    Please note that at this time, our clinicians are not working with kids younger than 6 years old.

  • All of our therapists are able to offer both virtual and in-person sessions depending on availability (you can read more about online counseling HERE).

    Whichever is your preference, please let us know when scheduling your initial session so we can do our best to accommodate.

  • You can either book a consultation call by clicking HERE

    Or

    Fill out the consultation contact form HERE and a member of our team will be with you shortly!

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